Rsvp.com.au is designed with great detail. It has a pleasing image, and it provides information about the platform and its functions. Who would think of a scam? However, after the first few steps of the free registration process and checking some online reviews about the site, we had to take a step back. The experience of other users was dreadful: winks aren’t free, non-existent welcoming assistance, problems with accounts, and unexpected credit card charges. The opposite of the “best dating site” is what will you get from Rsvp.com.au, which is operated by rsvp.com.au Pty LTD, from Surry Hills, Australia.
After carefully reading the T&Cs, we can understand why there were so many bad experiences for users. The site deals with ‘stamps,’ which is a virtual currency created to start a conversation with another user for 30 days. Obviously, there are several packages with which users can acquire a precise number of stamps to be used on the site for various functions. Plus, the auto-renewal policy is mentioned. Renewal takes place one day before the expiration date of the payment plan. Cancellation at any time is cited as the obvious option.
Excerpt from the Terms & Conditions (as of 05/09/2023)
3.To ensure an uninterrupted service, the RSVP Premium subscriptions will be automatically renewed 1 day before they expire. You can remove or change your credit card details and cancel the automatic renewal at any time from the RSVP payments management page.
4.[...] If you let us know before the end of your current subscription period that you no longer wish to subscribe, we will cancel your subscription to take effect at the end of that period.
You may terminate your membership of an RSVP Site for any reason only by providing written notice to us. You can provide notice of termination by: selecting 'terminate your account' within your Account settings and following the instructions; mailing it to our postal address listed on the About Us page; or emailing us via the Contact Us page.
There is information, but there is no certainty
The site does its best to provide all the ways in which it is possible to cancel one’s subscription, thus appearing in order. However, we emphasize the fact that if users are not aware of the automatic renewal’s time limit, they will fall for a rip-off and risk finding unwanted charges on their credit card. We remind you that many negative comments concern a ghost customer service from the site: no answers, difficulty in making contact, and taking too long to process cancellation requests.
The experience on this site doesn’t feel like a smooth ride at all. Reviews from other users explaining their experience with the scam are a valuable factor in not trusting this site. Cancellation of “any time” should always be considered a red flag and a responsibility to check if it is really as the website says.